General Terms and Conditions
- Preamble
BSJR GROUPE, whose head office is located at 228 rue de Vaugirard, 75015 Paris, offers various services via its website. These activities are referred to as "BSJR GROUPE." Any user wishing to make a purchase on the website will be referred to as "the Customer."
The company can be reached at the number: 06 19 19 04 84.
Before placing an order, the Customer can create an account by providing their email address and choosing a password. These general terms and conditions of sale define the rights and obligations of both parties in connection with sales made on the site. RP Studio reserves the right to adapt or modify these conditions at any time.
The Client must be:
- a natural person aged over 18 years with full legal capacity
- or a natural person under 18 years of age and emancipated.
- Products and Availability
BSJR GROUPE offers ready-to-wear items for sale. Offers are valid as long as they are visible on the website, while stocks last. BSJR GROUPE does not guarantee continuous product availability. In the event of unavailability after an order has been placed, BSJR GROUPE will inform the Customer and issue a refund or credit note.
- Orders and Payments
The purchasing process is clearly detailed on the website. The Customer guarantees that they are authorized to use the payment method chosen when confirming the order. Once the order is validated, a confirmation email is sent to the Customer.
- Returns, Exchanges, Compliance and Hidden Defects
- Compliance : The products are described and presented with the utmost precision. If, despite these precautions, errors occur, BSJR GROUPE cannot be held liable. Any product delivered that does not conform to the description given on the site may be returned to BSJR GROUPE for exchange or refund.
- Hidden defects : If a product sold has a hidden defect, the Customer can then choose between cancellation of the sale or a reduction in the sale price in accordance with article 1644 of the Civil Code.
- Right of withdrawal : Pursuant to Article L121-20 of the Consumer Code, the Customer has a right of withdrawal for 14 clear days from receipt of the product.
- Return costs : In the event of non-compliance or proven hidden defects, return costs are the responsibility of RP Studio. For all other returns, such as those exercising the right of withdrawal, they are the responsibility of the Customer.
- Outlet: Products in the OUTLET range are neither exchanged nor refunded.
- Customer Obligations
The Customer agrees to comply with all provisions of these General Terms and Conditions. They are responsible for the accuracy of the information provided when creating their account and for any order.
- Responsibilities
BSJR GROUPE makes every effort to satisfy its Customers in the performance of its obligations. However, it cannot be held liable for any delay or failure to fulfill its obligations in the event of force majeure.
- Intellectual property
All elements of the BSJR GROUPE website, whether visual or audio, including the underlying technology, are protected by copyright, trademarks, or patents. Thus, none of the documents from the BSJR GROUPE website may be copied, reproduced, republished, downloaded, posted, transmitted, or distributed in any way whatsoever.
- Force majeure
BSJR GROUPE shall not be held liable if the non-performance or delay in the performance of any of its obligations described in these general terms and conditions of sale results from a case of force majeure. In this respect, force majeure means any external, unforeseeable, and irresistible event within the meaning of Article 1148 of the Civil Code.
- Severability of the contract
If any provision of this contract is declared null and void in whole or in part, the other provisions and the other rights and obligations arising from this contract will remain unchanged and will continue to be applicable.
- Dispute Resolution
In the event of a dispute, the Customer should first contact BSJR GROUPE to seek an amicable solution. Failing this, the French courts shall have sole jurisdiction, regardless of the place of delivery and the accepted payment method.
- Clearance sale
Clearance products are clearly identified on the website and may benefit from specific conditions, particularly regarding returns and warranties. It is recommended that you carefully read the specific conditions associated with these products before purchasing.