Delivery Policy
1. An unforgettable experience ⚽️
At the Threaders Club, every step of your purchase is lovingly handled. From placing your order to receiving your precious items, we've thought of everything. We're delighted to announce that for all orders over €100, delivery to a Pickup Point is free! Discover more details about our thoughtful attention below.
2. Where are we going? ⚽️
Whether you're near or far, we deliver nationally and even internationally! However, please note that some remote areas or specific regions may have their own specificities.
3. How long before sending? ⚽️
Our dedicated teams in France, with their attentive hands, meticulously prepare each order. They are generally ready to ship within 48 hours, Monday through Friday, once your payment has been validated. And if an unforeseen event should extend this wait, rest assured that we will keep you informed by email.
4. What is the final destination? ⚽️
We've partnered with trusted carriers to ensure your treasures arrive safely and on time 🇫🇷:
- Tracked Home Delivery (Colissimo) : Receive your order at home within 48 hours for €6.50.
- Relay Point Delivery (Chronopost) : Your package will be available at a relay point near you between 48 and 96 hours for a cost of €4.50.
- Express Home Delivery (Chronopost 18) : For those in a hurry, place your order before 2 p.m., Monday to Friday, and receive it the next business day for €16.50.
Please note, these delivery times are once the order has been shipped and may be affected by weather, holidays, or postal service load.
- For all of Europe:
- Tracked Home Delivery (Colissimo) : Receive your order at home within 2 to 5 days, for a price of €16.
5. Where is my treasure? ⚽️
All your order details, including the tracking number, are shared so you can follow your package's journey. We're also always here for any questions or concerns!
6. Adventure costs ⚽️
Our shipping costs include not only postage but also packaging and handling. We strive to minimize our environmental impact and encourage you to combine your purchases.
7. What if I'm not there? ⚽️
Don't panic! If you're not available, arrangements will be made to ensure your precious purchases are safely waiting for you.
8. The hazards of travel ⚽️
While we strive to ensure every order arrives on time, unexpected delays due to weather, customs, or other factors may occur. We will keep you informed every step of the way.
9. Need help? ⚽️
Our dedicated team is always ready to answer your questions and provide support. Contact us at hello@clubdesenfileurs.com.
Thank you so much for your trust. 🙏 We are committed to making your experience at the Threaders Club as wonderful as possible. See you soon!
The threaders 😊